Privacy Policy

1. Information We Collect

We collect information you provide and information generated through your use of the Service.

• Account information such as name, email address, authentication identifiers, and roles.
• Operator and pilot profile data, including qualifications, availability, location snapshots, and staffing preferences.
• Staffing requests, matches, messages, and credential verification notes.
• Contact and newsletter submissions.
• Operational logs, device metadata, timestamps, and usage events needed to secure and maintain the Service.

2. How We Use Information

We use collected information to provide, secure, improve, and support CrewLink AI by Aviation AI Solutions LLC.

• Authenticate users and manage account access.
• Match operators with qualified pilots and explain match scores.
• Send product, staffing, and message notifications where enabled.
• Respond to support, contact, and sales inquiries.
• Monitor reliability, prevent abuse, and improve product quality.

3. Sharing and Disclosure

We do not sell your personal information. We may share information only as needed to operate and secure the Service.

• With cloud hosting, authentication, storage, database, email, AI, analytics, and payment providers.
• Between operators and pilots when you use messaging, matching, or staffing workflows.
• When required by law or to protect rights, safety, security, or service integrity.

4. Your Choices

You may request access, correction, export, or deletion of your information by contacting us.

Some information may be retained when necessary for security, billing records, legal compliance, or legitimate business operations.

5. Contact

For privacy questions or requests, contact CrewLink AI by Aviation AI Solutions LLC at support@aviationaisolutions.com.